Four/Four 邮件营销与用户触达｜简诗 AI

Four/Four (fourfour.ai) platform help — AI customer-research / voice-of-customer copilot that unifies conversations (calls, tickets, emails, chat) from 30+ sources into searchable Insights and Topics, with an AI Analyst for natural-language Q&A and workflows that route findings to Slack/Jira/email. Developer surface: an OData REST API (`/odata`, OAuth2 authorization-code, `api:read` scope, `@odata.nextLink` paging), a CRM Importer API (`/import/crm/{type}`, PAT bearer, CSV, async jobs), HMAC-SHA256-signed webhooks (`Signature` header, 3x retry), and an MCP server (`fourfour.ai/mcp`). Use when pulling Insights or Conversations through the OData API, importing CRM accounts/contacts, verifying signed webhooks, wiring the MCP server into Claude/Cursor, picking an AI Analyst vs AI Researcher plan, or centralizing voice-of-customer data. Do NOT use for VoC survey-program strategy across tools (use /sales-customer-feedback) or feedback-board/roadmap voting (use /sales-frill).

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