IDEO设计思维方法论 Change By Design

This skill should be used when an innovation problem is ambiguous, a solution has been prematurely fixed, stated user preference conflicts with actual adoption, research has not produced actionable insight, teams are stuck debating options, a service fails across touchpoints, co-creation lacks real influence, behavior change does not persist, or a promising pilot cannot be embedded in the organization. It routes the task to one to four evidence-oriented IDEO design-thinking capabilities and produces testable briefs, behavioral hypotheses, contextual prototypes, journey blueprints, co-creation quality gates, behavior loops, or organizational adoption plans. It must not replace engineering, financial, legal, ethical, safety, accessibility, statistical, or clinical validation.

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